The Best Leaders Can’t Be Replaced by AI

There are some areas where AI is surpassing human capabilities — but there are several it can’t replace. Based on their research into employees’ comfort with AI in management, as well as their decades of research on the qualities of effective leadership, the authors identify the promise (and perils) of AI-enabled management, as well as the three uniquely human capabilities leaders need to focus on honing, especially as AI begins to figure more in management: 1) awareness, 2) compassion, and 3) wisdom.

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